Legal

Privacy Policy

КАЯНИ УЕЪР ЕООД, registered in Bulgaria, respects your privacy and is committed to protecting your personal data in accordance with EU GDPR regulations.

By using our website or placing an order, you agree to the collection and use of your data as described below.

1. Data We Collect

We may collect the following information when you place an order or interact with our website:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (processed securely via Apple Pay / Google Pay / credit/debit card)
  • IP address and device information
  • Cookies (if applicable)

2. Purpose of Data Processing

We use your data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you regarding your orders
  • Delivery of purchased products
  • Handling customer service inquiries
  • Marketing communications (if you have opted-in)

3. Data Sharing

Your personal data may be shared with:

  • Courier services (Speedy) for delivery purposes
  • Payment processors (Apple Pay, Google Pay, credit/debit card providers)
  • Service providers for website functionality (analytics, hosting)

We do not sell your personal information to third parties.

4. Data Storage

Your data is stored securely for the duration necessary to fulfill your orders and comply with legal obligations. After this period, data is securely deleted or anonymized.

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to the processing of your data
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time (for marketing communications)

To exercise your rights, contact us at: kayaniwear@gmail.com

6. Cookies

Our website uses cookies and similar device storage technologies. These fall into the following categories:

  • Essential storage for cart state, checkout, authentication, security, and basic site functionality
  • Preference storage for features such as wishlist and recently viewed products
  • Analytics storage for website measurement through PostHog, only when you consent

You can review or change these choices at any time through the Cookie Settings control in the footer. You can also manage cookies through your browser settings, although disabling essential storage may affect checkout and account functions.

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Contact

For any questions regarding your personal data or this privacy policy, please contact us at: kayaniwear@gmail.com

9. Changes to This Policy

We may update this privacy policy periodically. Updated versions will be posted on our website.